bank account using e-KYC: Aadhaar has enabled this by becoming the single document which
acts as KYC document for opening a bank account; (iv) e-verification of income tax return:
Aadhaar has enabled income tax payer to e-verify their income tax return using Aadhaar OTP
authentication, obviating the need for sending the ITR-5 in a physical form to Income Tax
With the advent of Digital India as an apex programme various new policy initiatives have
been taken up by MeitY such as e-Kranti, policy on adoption of open source software in e-
governance systems, e-mail policy, policy on use of IT resources, policy on collaborative
application development by opening the source code of government applications, application
development and re-engineering guidelines for cloud ready applications and e-governance
competency framework. Major schemes such as e-districts, common service centres and state
wide area network (SWAN) have also been working in this direction.
Policy on Adoption of Open Source Software: It encourages the formal adoption and use of
Open Source Software (OSS) in government organisations. Accordingly government
organisations, while implementing e-governance applications and systems, are to ensure
compliance of this policy and decide by comparing both OSS and Closed Source Software (CSS)
options with respect to capability, strategic control, scalability, security, life-time costs and
Policy on Collaborative Application Development by Opening the Source Code of
Government Applications: This policy aims to increase the pace of e-governance application
development and rapid roll out/implementation by adopting an open-source code, for high
quality e-governance applications. It also intends to encourage innovative e-governance
applications and solutions through collaborative development.
Policy on use of IT Resources: This policy governs the usage of IT resources from an end
user’s perspective. Its objective is to ensure proper access to and usage of government’s IT
resources and prevent their misuse.
e-mail Policy of Government: This policy lays down the guidelines with respect to use of e-
mail services of the government and employees of those state/UT governments that use the e-
mail services of GOI and also those state/ UT governments that choose to adopt this policy in
future. The objective is to ensure secure access and usage of Government of India e-mail services
by its users.
Policy on Open Application Programming Interfaces (APIs): The Policy on Open APIs for
Government’s approach on the use to Open APIs to promote software interoperability for all e-
governance applications and systems and provide access to data and services for promoting
participation of all stakeholders including citizens.
The e-Governance Competency Framework (e-GCF): Its tool kit contains a set of end-user
knowledge areas required for government employees. The objective of the framework is to
strengthen the capacity building scheme to identify and define competencies, through a
competency-based system which is required for different job roles under e-governance.
In order to transform the quality of services and to provide integrated services the “eKranti”
initiative aims to utilize emerging technologies such as cloud and mobile platform and focus on
integration of services. The principle of this programme is ‘transformation’ and not translation,