assurance (Suvidha), endowment assurance (Santosh), anticipated endowment assurance
(Sumangal), joint life assurance (Yugal Surksha), and children policy (Bal Jiwan Bima).
RPLI also offers 6 (six) types of plans: whole life assurance, convertible whole life
assurance (Gram Suvidha), endowment assurance (Gram Santosh), anticipated endowment
assurance (Gram Sumangal), 10 years RPLI (Gram Priya) and children policy (Bal Jiwan Bima).
New and Value Added Services
Speed Post was started in 1986 for providing a time-bound and express delivery of letters
and parcels weighing upto 35 kg between specified stations in India. It is the flagship product of
Department of Posts and the market leader in the domestic express industry with monthly
volumes of more than 3 crore articles. The facility for booking is available in almost all the
departmental post offices in the country and is delivered across the country. Speed post articles
can be tracked online by using a 13 digit speed post article number through the India Post
website (www.indiapost.gov.in) or by sending an SMS. Department of Posts also sends free
SMS alert when the article is delivered as well as to addressee when the article arrives for
delivery subject to the updation of mobile numbers at the time of booking. Insurance facility upto
₹ 1 lakh is also provided as an add-on service for speed post articles.
Leveraging Post Office Network for Setting up Passport Seva Kendra
The Department is associated with the passport services right from its inception as passports
are being delivered through speed post. In order to extend passport services on a larger scale and
to ensure wider area coverage Department of Posts and Ministry of External Affairs have
mutually agreed for leveraging the network of post office as Passport Seva Kendras for benefit of
Express and Business Parcel
The increasing e-Commerce market has given a boost to the parcel segment where B 2 C
parcels are on the rise. At the same time there is a demand to cater to the needs of the C 2 C
category parcels also. Accordingly Express Parcel and Business Parcel services were introduced
by the Department in 2013.
Express Parcel is a premium parcel service available for retail as well as bulk customers,
offering time bound, safe and secure home delivery of parcels. To have minimal transit time
these parcels will be given airlift wherever needed. Minimum chargeable weight of Express
Parcel is 0.5 kg whereas maximum chargeable weight for retail customers is 20 kg and for
contractual customers it is 35 kg.
Business Parcel aims to provide an economical distribution solution to corporate customers
by providing surface transmission of the parcels. Minimum chargeable weight of parcels in this
category is 2 kg and maximum weight is 35 kg. Service is available for all locations in the
Cash on Delivery
Increasing trend for online shopping has tremendous business opportunities for payment
services, order processing and fulfilment services, etc. In order to cater to these business