Home Minister of Independent India Sardar Vallabhbhai Patel addressing the first batch of
Indian Administrative Services officers at Metcalf House, New Delhi. It is organised by DARPG
annually in New Delhi.
National Conference on e-Governance
DARPG along with the Ministry of Electronics and information Technology, in association
with one of the state governments, organizes the National Conference on e-Governance every
year since 1997. This provides a platform for the senior officers of the government including IT
secretaries of state governments. IT managers of the central government and resource persons,
experts, intellectuals from the industry and academic institutions, etc., to discuss, exchange
views and experiences relating to various e-Governance initiatives. So far 21 National
Conferences on e-Governance have been held. In the Conference the National Awards on e-
Governance are given in following categories which include: Excellence in Government Process
Re-engineering, Outstanding performance in citizen centric service delivery; Innovations in
existing projects of government departments other than PSUs; Best District level initiative
through ICT in North East state; Hill states+UTs (excluding Delhi), other states; Use of spatial
technology and GIS in e-Governance; Innovative Use of ICT in e-Governance Projects/initiatives
by Start-ups; registered with Government; etc.
Each category is given a gold and a silver award. The gold award winning project and its
team is given a cash award up to a maximum of ₹ 2 lakh, subject to a ceiling of ₹ 75,000/- per
individual and silver winning project and its team is given a cash award up to a maximum of ₹ 1
lakh subject to a ceiling of ₹ 50,000/- per individual.
e-Office is one of the 31 Mission Mode Projects (MMPs) identified in the erstwhile national
e-Governance Plan-2006 NeGP 1.0 and its implementation is being steered by the DAR&PG.
The e-Office has been subsumed in the current Digital India Programme (NeGP 2.0). It is being
monitored on a regular basis by an apex committee headed by Cabinet Secretary.
The modernization scheme is being implemented by the DAR&PG from 1987-88 in order to
give boost to modernization of offices at branch and section level in various central government
offices located in Delhi as an overall process of administrative reforms. As per the scheme, the
DARPG extends financial assistance to the extent of 75 per cent of the total cost of the project
and the beneficiary has to contribute 25 per cent of the cost.
Redressal Public Grievances
DARPG is responsible for issuing policy guidelines and coordination and monitoring of
issues regarding redress of public grievances for the central government. In accordance with the
federal principle of governance, the grievances relating to states are forwarded to concerned state
government for appropriate action. A mobile app was launched in 2015 which was for android
based mobile through which people could lodge and track their public grievance. This has been
further developed to make it more user friendly and has now been integrated with the Unified
Mobile Application for New-Age Governance (UMANG).
Further, to monitor public grievances on real time and periodically review progress of